Request Assistance

If you or someone you know needs help, please reach out. You are not alone.

Types of Assistance

Food Assistance

Emergency food parcels, soup kitchen meals, and food parcel distribution for families in need.

Clothing & Blankets

Winter warmth packs, school uniforms, shoes, and essential clothing items.

Healthcare Support

Access to mobile clinics, medical supplies, and referrals to healthcare providers.

Educational Support

School fee assistance, uniform provision, and stationery for learners.

Emergency Shelter

Temporary shelter for those facing homelessness or domestic violence.

Counselling & Support

Emotional support, trauma counselling, and referral to social services.

Assistance Request Form

Please complete the form below. Our community liaison team will assess your request and respond within 5 working days.

Important: All requests are treated with strict confidentiality. We do not discriminate based on race, religion, gender, or nationality.

Emergency Assistance

If you are in immediate danger or experiencing a life-threatening emergency, please contact:

  • Emergency Services: 10111
  • GBV Helpline: 0800 428 428
  • Ceemel Emergency: +27622106443

What Happens Next?

  1. Your request is received and logged
  2. A community liaison contacts you within 5 working days
  3. A home visit or assessment is conducted
  4. Assistance is provided based on need and available resources